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The Services on Offer

Services provided on the basis of professional team integration to resolve IT issues and ensure your IT infrastructure is invincible.

Cloud Migration

  1. Migration support of Linux and/or Microsoft systems in place
  2. Migration preparation service
  3. Server migration to the AWS cloud
  4. Linux Email migration to the cloud
  5. Office 365 migration. Microsoft Exchange.
  6. SEO transitional support

Cloud Solutions

  1. Custom cloud database AWS DevOps solutions developed for MSSQL , MySql or PostgreSQL on the Linux or Microsoft platform
  2. Custom server solutions developed
  3. Custom orchestrated solutions developed in AWS, Rackspace, Azure or Digital Ocean
  4. Custom cloud architecture design

Disaster Recovery

  1. Immediate response to anyone in emergency
  2. Web troubleshooting
  3. IIS, LAMP , WAMP server recovery
  4. Oracle, PostgreSQL, MSSQL, MySql data recovery
  5. Live Disaster Recovery
  6. Server restore to an earlier date or restore point
  7. Design and implement Disaster Recovery solution
  8. Personal approach going through all the options and plans to develop and implement a disaster recovery solution.

Managed Services

  1. 24/7 direct phone access support. Always ready to assist.
  2. Daily Linux or Microsoft Server health check
  3. Daily CRM health check
  4. Daily SEO performance checks
  5. 24/7  Monitoring

Hacker Detection

  1. System Security Reports
  2. CRM protection custom scripts development
  3. Hacker break-in attempts monitoring
  4. Firewall enhancement
  5. System vulnerability detection

Emergency Support

  1. Immediate external lookup into your  Linux or Microsoft based server
  2. Immediate web analysis of the CRM issue in Linux or Microsoft environment
  3. Immediate internal server analysis
  4. Expert analysis diagnostics of the possible internal Linux or Microsoft issues
  5. Expert database recovery
  6. Crash cause reports
  7. Expert disaster prevention support

CRM services

  1. Support in choosing vTiger Sugar or Elastix CRM
  2. Deriving the best way vTiger CRM used in your business
  3. Configuration of CRM billing
  4. Configuration of CRM Marketing
  5. Staff training
  6. Developing custom vTiger CRM modules
  7. Developing custom Sugar CRM modules

CRM Complex Integration

  1. CRM Integration with  ERP systems
  2. CRM Integration with Business Intelligence (BI) systems
  3. CRM Integration with Document Management Systems like Alfresco or SharePoint
  4. CRM Integration with Learning Management Systems like Moodle
  5. vTiger, Sugar, Moodle, Alfresco vulnerability detection and prevention

CRM Backup and Deployment Automation

  1. Expert custom backup solution developed
  2. Expert vTiger CRM deployment from backup cloud automation
  3. Expert SugarCRM deployment from backup cloud automation
  4. Linux and Microsoft environment backup enterprise systems support
  5. Expert CRM managed services
  6. Staff training and support

What Customers have to say

Over the past 15 years I have worked with many Australian companies. Here are some reviews:

Norm was an absolute pleasure to work alongside with. He was always available and friendly at all times! His wealth of knowledge has been invaluable to our business. Couldn’t recommend him highly enough!!
Awaiting for feedback. Yet to come.
Norman provided an exceptional level of service. He was available when I needed him, even late at night and responded quickly to all communications. His expertise in server administration was extremely helpful. I will definitely call on Norman again in the future. Clinical Excellence Technologies Pty Ltd
I’ve worked with Norman now on multiple projects for multiple businesses. He has provided intelligent and secure solutions beyond what we ever thought would have been possible and certainly could not have come up with ourselves, even though we are a web-based business. His responsiveness and dedication to each project, confidentiality and trust is highly regarded and recommended to all. Epicweb Pty Ltd
Can always rely on Norman to help when required, and does a thorough job.
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Ian CrillySecureTax CEO
Norman got it fixed. Thanks. The server ended up crashing again and again. I am missing a few pieces of MySql data but other then that I am almost at 100%. Children’s Health Queensland Hospital
Thank you. The site, is now very fast and secure – absolutely no complaints – we have come a long way. I highly recommend Norman.
I would have no hesitation in hiring Norman again for ANY project.. Excellent communications and awesome guy to deal with..
I’ve worked with a number of contractors, some good, some not so good. Norman is brilliant. He is efficient, communicates well and his knowledge/expertise and speed of work is outstanding. I was told by other contractors that this project would take days – Norman completed it in 4 hours, he has saved us time and money. Credit to his level of professionalism and his standards of work. I will be using Norman for all future projects.
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Alex PetrouLCIS Education Centre
Normans expertise is second to none. After having dealt with many IT specialists within the industry Norman has proven himself to have a skill set above all others. Normans help with our company was to implement a security infrastructure to repair and protect our website and also our business management software and email service. Norman managed to save our website that was breached, recover all information and relocate to a new server, not only did he accomplished this which most other companies could not figure out how to do he also protected and enhanced our website for the following two years. Norman is always willing and able to help solve any situation that arises at any time. I have no hesitation in recommending his services for anyone within the IT industry or anyone who has online intellectual property that requires professional safeguarding and long term smooth operation.
Thanks for setting up and configuring Moodle LMS for National Association of Diabetes Centers. Great work !
I would highly recommend Norman as he has been a great asset. He doesn’t only just implement solutions but i like the fact that he can also consult, problem solve and guided not only those that are technical minded but also those that are more on the business side. As a result I have put him forward before to other acquaintances where they needed someone of his skill set, so i have no hesitation in recommending him now. Eli Lilly and Company
Came through for an extremely urgent job, very diligent worker – great with implementation and fresh ideas. Thanks Norman, look forward to working with you again! Still Waters Run Deep
Norman goes beyond when it comes to getting the job done. He’s very passionate about what he does and highly skilled at his craft. It would appear that no task is too difficult! I recommend Norman for your next project.
Norman is an expert in he’s field and has help us in understanding what we need to do and then helping us implement it. Department of State Development (DSD)
Development, compilation and implementation of Alfresco / google apps sign in module. Java programming project.

Norman had a clear understanding of what required to integrate the Moodle LMS with Alfresco document management system required by the Department of Education for audit. Norman processed the job efficiently. Excellent job ! Thanks Norman.

Group Colleges Australia
Singularity – Alfresco and Moodle Integration. Good job, well done. Thanks Norm. Central College Online.
Norman is very professional and did the work exactly as needed. I will be using him in the future.
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Jason LagdenSales Manager @ NLP Australia
Assisted with a technical problem when time was an issue for me. Identified the issue quickly and provided comprehensive instructions on how my host could fix the problem. Norman’s reputation speaks for itself. Acting General Manager, Offshore Resources Branch at Department of Industry, Innovation and Science.
Norman was extremely helpful and went over and above the expectation. we will work together again . Thank you.

This guy knows his stuff.

EZ-Leads Pty Ltd Co-Founder.
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Alan Bron @ EZ-Leads Pty LtdProject Manager

Rates

Friendly Advise To Anyone In Need Is Free

  • New Client Rate: $50 per hour first 10 hours
  • Remote Assistance Day Rate: $50 per hour
  • Normal Day Rate: $99 per hour
  • Night Weekend Rate: $150 per hour
  • On-Site Weekday Rate: $150 per hour

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